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1. Introduction

These Terms & Conditions govern your use of this website and the services provided by Assured Heating Essex LTD. By accessing this website or engaging our services, you agree to comply with and be bound by these terms.

If you do not agree with any part of these terms, you must not use our website or services.


2. Company Information

Assured Heating Essex LTD
The Barnes, Old Hall Farm, Main Road, Rettendon, CM3 8DN

Telephone: 01245 204066
Email: info@assuredheatingessex.com

 


3. Services

Assured Heating Essex LTD provides heating and boiler-related services, including installation, maintenance, and repair.

All services are subject to availability and may be withdrawn or amended without notice.


4. Quotations & Pricing

All quotations provided are:

  • Valid for a limited time as stated
  • Based on the information available at the time
  • Subject to change if additional work is required

Final pricing will be confirmed prior to work commencing.


5. Payment Terms

Payment terms will be agreed prior to the commencement of any work. We reserve the right to:

  • Request deposits before work begins
  • Withhold services or warranties until full payment is received

Late payments may result in additional charges.


6. Finance Options

We may offer finance options to eligible customers.

  • Credit is subject to status and affordability
  • Terms and conditions apply
  • Assured Heating Essex LTD is a credit broker and is authorised and regulated by the Financial Conduct Authority

Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority.

Financial Services Register No. 704348. The register can be accessed via Financial Conduct Authority.


7. Savings Disclaimer

Estimated savings (e.g. up to £350 per year) are based on typical usage and industry data. Actual savings may vary depending on:

  • Property size
  • Energy usage
  • Existing system efficiency
  • Energy prices

These figures are for guidance only and are not guaranteed.


8. Cancellations & Refunds

Cancellation terms will be outlined at the point of sale.

Where applicable:

  • Deposits may be non-refundable
  • Cancellation fees may apply if work has already been scheduled or materials ordered

9. Warranties & Guarantees

Any warranties provided are subject to manufacturer terms and conditions.

We are not responsible for:

  • Manufacturer defects outside of warranty
  • Issues caused by misuse, neglect, or unauthorised work

10. Liability

Assured Heating Essex LTD will not be liable for:

  • Indirect or consequential losses
  • Loss of income, profit, or business
  • Delays outside of our reasonable control

Our total liability shall not exceed the value of the work carried out.


11. Website Use

All content on this website is for general information only.

We reserve the right to:

  • Update or remove content at any time
  • Restrict access to certain areas

You must not misuse this website or attempt to gain unauthorised access.


12. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use your data.


13. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.


14. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will take effect immediately upon being published on this page.